The goals of Beattie Children’s Dentistry are simple: to increase the confidence and decrease apprehension of our patients, and establish rapport in the pediatric dental environment.
What Should I Bring?
You (or a suitable guardian), your child, and if possible, a completed “First Visit and Medical History” package if it’s your first time. For all consultation appointments, a parent or legal guardian MUST be present.
What Can I Do If My Child Is Nervous?
It is absolutely normal for your child to be apprehensive about their dental appointment. However, you can help to make it easier for them! Here are a few suggestions:
- Use POSITIVE language when talking to your child about their appointment. Children do not like to hear words like “shot”, “needle”, “pull”, “drill”, “hurt” or “pain”. Avoiding these words (and others like them!) will help prevent unnecessary anxiety or apprehension.
- Writing questions down prior to your visit is a great idea! We are more than happy to answer any and all questions that you or your child have!
- Be enthusiastic! You play an important role for preparing your child for this visit. Your child can sense any anxiety that you might have. Even if you have to fake it, tell your child that their appointment will be fun – more often than not, it is!
What About Payment?
Our office is a “Fee for Service” office, which means that payment for treatment is required on the day that service is provided.
We kindly accept payments by Visa, MasterCard, Debit and Cash.
We do not accept assignment from any insurance companies.
Our office is also equipped to process your insurance claims electronically to ensure a prompt reimbursement. We do remind you that you are responsible for your account and the insurance company is responsible to you.
Our office does not have any information regarding your personal policy and cannot access any details of your policy due to the Privacy Legislation Act of Ontario. As every plan is different, any questions about coverage or claims must be asked via the subscriber to the insurance company or employer.
We will be happy to provide an estimate for any dental treatment based on our professional assessments. This may be forwarded to your insurance company as dental treatment needed may exceed your dental benefits.
Cancellation & Confirmation Policy
When you book an appointment with us, we reserve that time specifically for your child to see Dr. Sean and our staff. We appreciate your help in keeping our schedule running efficiently. We understand that unplanned issues can come up and you may need to cancel an appointment. With that, we do require a minimum of two business days’ notice (excluding weekends) for all in-office dental appointments so that we may accommodate another child (appointments involving the hospital require a minimum of two weeks’ notice).
** Please note: for in-office appointments, failure to provide sufficient notice may result in a charge being applied, or possibly dismissal from our office; for appointments involving the hospital, failure to provide sufficient notice may result in dismissal from our practice.
Arriving late for your appointment can compromise our ability to provide planned treatment for your child, and potentially others. Feel free to arrive a few minutes early to get comfortable and visit our facilities if need be! If you feel you need an extra reminder for any appointments, we are happy to provide reminder calls. If you do happen to arrive late for an appointment, it is possible that the appointment may need to be rescheduled.
Life gets busy, so if there is something we can do to ensure you remember your appointment, let us know!
As well, all appointments must be confirmed to ensure your time is kept reserved for your child. If you fail to confirm your appointment, the appointment time may be offered to a child in need, which may result in you waiting when you arrive for your child’s treatment. We respect that your time is valuable, and we ask you respect our time in return.